SUPPORT

Need help with StayLink? We're here to assist you.

Frequently Asked Questions

How do I create an account?

You can create a StayLink account using your email address through the StayLink application.

How do I sign in?

StayLink uses email-based authentication. Follow the instructions in the app to complete sign in.

How do I manage my subscription?

Subscription management depends on where you purchased your subscription. For Apple App Store purchases, manage your subscription through your Apple ID subscription settings.

How do I cancel my subscription?

You can cancel future renewals through your subscription management settings. Cancellation prevents future charges but does not automatically refund previous payments.

How do I delete my account?

You can delete your account directly inside the StayLink app:

Settings → Account → Delete Account

I found a technical issue. What should I do?

Please contact our support team with your account email, device information, and a description of the issue.

Contact Support

Email: [email protected]

We typically respond as soon as possible.